United Allergy Services

  • Clinical Supervisor for Growing Healthcare Organization!

    Posted Date 1 month ago(10/19/2018 5:23 PM)
    Job ID
    2018-3226
    # of Openings
    1
    Job Locations
    US-GA-Atlanta
    Department
    Operations
  • Job Description

    Make a positive impact in the lives and wellbeing of others by choosing a career with United Allergy Services! As a Clinical Supervisor, you’ll be for managing Clinical Allergy Specialists/Clinical Allergy Technicians  within a defined territory while delivering on clinical protocols, quality, patient care, and all company budgeted metrics.

     

    What our team loves about their jobs:

    • Improving the lives of patients is top priority
    • Generous paid time off, medical, dental and vision insurance; 401(k) retirement plan
    • An employee wellness program that promotes and rewards healthy habits
    • Many growth opportunities
    • A great place to further a career in healthcare

     

     

    Responsibilities

    ESSENTIAL FUNCTIONS:

    1. Responsible for KPI metrics to include: treatment rate, patient satisfaction, patient compliance, and quality assurance goals at the clinic level by performing market visits and driving results as defined by UAS and leadership.
    2. Manage workforce planning to include: recruiting, retention, development, reward and recognition to meet or exceed market staffing plans. Provide coaching and constructive feedback through timely and direct communication. Establishes with employee practical goals and objectives; and monitor results. Resolve performance issues through training and/or counseling.
    3. Ensure employees are current on all clinical, compliance and training required by UAS standards.
    4. Cross-functional collaboration with Training, Quality Assurance, Operations, and Home Office to ensure ongoing and consistent messaging and support.
    5. Provides oversight on all non-clinical created cases and responds to escalated cases in a timely manner as required.
    6. Addresses all deficiencies identified within quality audits and utilizes audits to pinpoint points of error that may need to be addressed systemically. Balancing quality and productivity appropriately.
    7. Develop key relationships with existing customers to develop clinical champions through frequent visits, educational opportunities and providing ongoing support. Acts as a clinical resource by growing and maintain allergy expertise and knowledge.
    8. Provides leadership to staff members and facilitates individual and group success; Leads team in meeting corporate and group objectives in harmony with the company’s stated values and priorities. Sets an ethical example for employees throughout the company. Promotes company’s established best practices consistently:
      • Complies with all legal and policy requirements related to employment practices; acts as an employee advocate and fulfills the inherent responsibility of supervision by providing a pleasant work environment.
      • Ensures staff has access to information and supplies to perform at an optimum level.
      • Develops competencies and supports training by scheduling and budgeting for ongoing programs. Plays an active role in the ongoing development of people throughout the company. Accountable for ensuring that a succession plan is in place.
      • Provides coaching and constructive feedback through timely appraisals and direct communication. Establishes with staff members’ practical goals & objectives; and periodically monitors results. Partners with HR as needed to resolve performance issues through training, counseling and/or enrichment.
      • Takes proactive measures to ensure all employees are provided a safe and healthy work environment.
    9. Performs other related duties as required and assigned.

    Requirements

    EDUCATION & EXPERIENCE:

    Bachelor’s degree or five (5) to seven (7) years of related work experience.

     

    BACKGROUND & EXPERTISE:

    Three (3) to five (5) years of management experience or the equivalent leadership and work experience.

     

    APPLICABLE EXPERIENCE:

    Knowledge of UAS clinical protocols, field operations, internal support structure, and company goals.

     

    COMPUTER LITERACY:

    Intermediate to advanced level competence with MS office, MS Excel, Salesforce and database software.

     

    TRAVEL:

    50 - 75% (Arkansas)

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