United Allergy Services

Applications Administrator I

1 month ago
Job ID
2017-2485
# of Openings
1
US-TX-San Antonio
Department
Technology Services

Job Description

The Application Administrator is an application design and configuration expert for vendor-purchased applications. They act as liaison with designated department lead users, application vendors, and application training and support staff regarding application upgrades, application customization requests, and application optimization.  The Application Administrator works closely with the IT department to maintain and support the application system environment.

Responsibilities

ESSENTIAL FUNCTIONS:

  • Set-up and routine administrative duties.
  • Liaison between software vendor and operations.
  • Work with various business units and the Technology Services staff to enhance workflow and efficiencies by leveraging data input, data integrity, document updates, software updates, 3rd-Party services, and report creation.
  • Support all daily system administration responsibilities, including, but not limited to: system setup and customization, user setup, user training, case submittal to software vendor, user troubleshooting, software updates and routine maintenance.
  • Maintain a document library, create custom documents, and integrate 3rd party forms as regulatory and business needs may require.
  • Maintain a report library and create custom reports.
  • Create and maintain user system procedures coordinating with user training.
  • Proactively research and locate the necessary tools and processes to identify troublesome trends as they develop, and track problems to resolution.

Requirements

Education & Experience:

Minimum of two years of relevant information technology experience required.

 

Background & Expertise:

(1) year experience in a technology/application support or administration.

 
Applicable Experience:

Knowledge of clinical environment.
 

Computer Literacy:  

Intermediate to advanced level competence with MS office and database software. 

 

Travel:

0-5%

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